Call us on 01782 937777

UK Company with 20yrs experience

Free Delivery to UK Mainland

Faulty Thermal Label Printer ? We can help....

Faulty Thermal Label Printer ? We can help....

Cath Fearn |

We understand how frustrating faulty printer issues can be. Whether you’re dealing with a jammed labels or poor print, we offer fast and efficient repair services to get you back up and running in no time!

Here are some of the most common label printer faults and how we can help:

1. Label Skipping or Misalignment

🔹 Cause: Sensor calibration issues, incorrect label size, or dirty sensors.
🔹 Fix: Run a sensor calibration and ensure labels are loaded correctly.
💡 How We Help: We calibrate sensors and align label paths to prevent wasted labels.

2. Print Not Sticking to Labels

🔹 Cause: Incorrect heat settings or low-quality labels.
🔹 Fix: Adjust heat settings and use compatible label stock.
💡 How We Help: We optimise heat settings and supply premium labels that work flawlessly.

3. Faint or Patchy Prints

🔹 Cause: Dirty printhead, low ribbon tension, or a worn ribbon.
🔹 Fix: Clean the printhead and ensure the ribbon is installed correctly.
💡 How We Help: We offer printhead cleaning products and high-quality ribbons for consistent prints.

5. Label Stock Jamming

🔹 Cause: Adhesive residue buildup or worn feed rollers.
🔹 Fix: Clean rollers and ensure proper label loading.
💡 How We Help: We deep clean printers and replace worn rollers to prevent jams.

6. Printing Too Light or Too Dark

🔹 Cause: Incorrect darkness or print speed settings.
🔹 Fix: Adjust the printer settings for optimal contrast.
💡 How We Help: We fine-tune settings for clear, professional labels.

7. Gaps Not Detected Correctly

🔹 Cause: Dirty sensors or incorrect label sensor settings.
🔹 Fix: Clean sensors and recalibrate.
💡 How We Help: We service and recalibrate sensors for flawless label detection.

8. Labels Peeling Off Inside the Printer

🔹 Cause: High heat or improper label stock.
🔹 Fix: Lower heat settings and use quality labels.
💡 How We Help: We troubleshoot peeling issues and supply durable labels.

9. Connectivity Problems

🔹 Cause: USB, Bluetooth, or network connection issues.
🔹 Fix: Restart the printer and check the connection method.
💡 How We Help: Our team provides on-site and remote troubleshooting.

10. Printhead Damage

🔹 Cause: Excessive heat, dirt buildup, or poor-quality labels.
🔹 Fix: Regular cleaning and using quality labels.
💡 How We Help: We replace damaged printheads and offer maintenance services.

At CDS Printer Solutions, we specialise in quick and cost-effective repairs for many well known laser, dot matrix and label printers. 

 Same-day repairs or exchange available
 Staffordshire based workshop servicing
 Genuine parts & quality supplies
 Expert advice & preventative maintenance

📞 Call us today on 01782 937777 or contact us HERE to book a repair!