We will deliver the goods to the address you specify for delivery in your order. It is important that this address is accurate. Please be precise about where you would like the goods left if you are out when we deliver. We cannot accept any liability for any loss or damage to the goods once they have been delivered in accordance with your delivery instructions. We will aim to deliver the goods by the date quoted for delivery but delivery times are not guaranteed. If delivery is delayed due to any cause beyond our reasonable control, the delivery date will be extended by a reasonable period and we will contact you to arrange an alternative time.
Goods are usually dispatched within one working day and delivery will be within 2-3 working days. For non UK Mainland delivery charges please Contact Us.
Next Day Delivery: Please note, the cut off time for next day delivery is 3.30pm. All orders received after this time will be shipped the following day
Returns and Cancellation Policy
1 You can return goods you have ordered from us for any reason at any time within 7 days of receipt for a full refund or exchange. The costs of returning goods to us shall be borne by you. Please submit a Return request form to initiate the returns process.
2 Upon receipt of the goods we will give you a full refund of the amount paid or an exchange credit as required.
3 The rights to return the goods to us will not apply in the following circumstances: - in the event that the product has been used or damaged
If you wish to cancel your order:
1 You can notify us by email to firstname.lastname@example.org before we have dispatched the goods to you